This policy applies to the use and processing of personal information collected and used by NG Block Management. Other links within the website to other websites or other companies’ websites are not covered by the policy. NG Block Management takes the responsibilities under Data Protection Laws seriously and as a result there are procedures in place to safeguard the data we hold. Our internal processes and systems are administered in line with the following legislation:-
We may update this policy from time to time by publishing a new version on our website. We may notify you of changes via email. Your principal rights under data protection law are: –
We collect data from you when you contact us by telephone, email or letter. This may include, but not be limited to: title, name, job title, email address, postal address, telephone number, CCTV data (images remain anonymous). If instructed on your behalf, we may also require further details in order to complete our Money Laundering procedure and further details will be required to be supplied: date of birth, passport details, bank details, VAT number, transaction data/credit data.
The information collected allows us to, amongst other items:
By using our website, you accept the terms of this Data Protection Statement. We will not share your data with anyone for marketing purposes. There are, however, instances where it will be disclosed:
Please ensure that we are made aware of any changes to your personal details so that our records can be updated accordingly.
The information is held on secure password protected, double authentication managed servers and devices and GDPR approved mailing systems. Only NG Block Management personnel who need to view the data have access to it, and approved third party businesses or contractor contacts allowing for the type of matter being handled. Personal information will be retained for a necessary and reasonable period unless a longer retention period is required or permitted by law. We are required under UK tax law to keep clients’ basic personal information (name, address, contact details) for a minimum of 6 years. The information we use for marketing purposes will be kept by us until you notify us that you no longer wish to receive this information.
If you would like to see the data we hold about you, you can lodge this request by email (info@ngblockmanagement.co.uk). This information can be provided free of charge and within 30 days of the acknowledged received email request. However, we reserve the right to apply an administration charge if extensive data is required, and retrieval from backup or storage facilities is necessary. We may also request proof of identity from you before the information is released to you. You have the right to submit a compliant to the Information Commissioner’s Office (www.ICO.org.uk) if you feel that your request has not been treated fairly.
When using our website, you are asked whether you wish to use cookies when accessing the information on screen. A cookie is a file containing a string of letters or numbers that is sent by a web server to a web browser and is subsequently stored by the browser. This is sent back to the server each time the browser requests a page from the server. We may collect and store information by using cookies which may in some cases be transferred to your computer hard drive via your browser to enable our computers to recognise your browser when you use the website. Our webservers may automatically store the following information about you: your ISP, your IP address, browser type and version, your operating system etc. Most browsers allow you to refuse cookies and delete them; by blocking all cookies you will alter the extent to which you can view and see all of the items on our website.
This website may use sharing tools, these allow you to share content through social media networks. If you use one of these buttons, the social networking site may place a cookie on your computer. Please ensure you have checked the necessary policy for the site(s) you are visiting.
This website uses Google Analytics which is provided by Google, Inc, and this uses cookies to assist the website operators analyse how users use the site. The information obtained will be stored by Google and held on their servers. Google will use this information for the purposes of evaluating your use of the website, compiling reports and statistics. Google may transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. By using this website, you consent to the processing of data about you by Google in this manner and for the purposes detailed above. Google Analytics also collects information in an anonymous form, in order to assist us with identifying how visitors find us, and how they interact with our website. The information collates the number of visitors, where they are from, and the pages they have visited.